Educating yourself is the primary defense in protecting yourself from under-qualified and poor quality jobs from power washing specialist or company. Once the consumer understands a service and what’s involved, they will be well equipped to distinguish cut-rate jobs from quality workmanship. Realize the possibility for damage exists, and cut-rate performance increases your exposure to costly repairs. Knowing what’s involved is your protection.
Educate Yourself -Family, Friends, and Neighbors. There are several ways of educating yourself. First of which, is to consult your friends, family, and neighbors. It may be that some of them are already familiar with the service you desire. They may already be knowledgeable of the application, procedures, outcomes, and liabilities of your situation. They may even refer you to a qualified contractor. Likewise, they may advise you to avoid a certain business that is notorious for poor service.
The Internet. There is a wealth of information pertaining to power washing on the Internet. This page and many others supply information for both the homeowner and the professional. Check pressure washing home pages, consumer groups, and bulletin boards. All of these will help. Simply type “power washing” or “pressure washing” in any major search engine or try the other consumer guides provided by Carved Stone Publications to get yourself started.
Keep Your Eyes Open. As you commute across town, keep your eyes open for pressure washing specialists at work. Don’t be afraid to approach them and inquire about their service. This is an excellent time to see the process of power washing at work as well as to ask any questions you may have. Most power washing contractors should be very excited to explain their service, its strengths and its limitations.
Talk to the Pros. Refer to your Yellow pages (Deck Cleaning, Pressure Washing, Power Washing, Water Pressure Cleaning, etc.) and any other advertisements you may encounter. From these, contact several pressure washing contractors, inquiring about service, consultation, and estimates. Even if you receive a beautiful flier on your doorstep, be sure to call other contractors. This is your greatest protection. Talk to multiple contractors, asking them specific questions on service, procedures, expected outcomes, and possibilities for damage. Together you will receive a more complete picture of the service, weeding out obvious inconsistencies in service.
Meet the Contractor During the Estimate. Meet the contractor face-to-face during the estimate. By doing this, you and the contractor will take the time to evaluate the site together.
This betters the channels of communication between the two parties, and reduces errors in the estimating process. Besides improved communication, this is perhaps the best way to judge the character and overall presentation of the pressure washing contractor.
Risks and Expected Outcomes. A qualified contractor will take the time to review your site, ask questions and seek out areas of concern. They will listen to your every word and interpret the service you desire and expect. In turn, they will also review with you, the strengths and limitations of their service.
Get Written Estimates. Having a detailed written estimate protects both you (the consumer) and the pressure washing contractor. It should explicitly state the desired service, expected outcome and complete costing in time and material. Keep in mind, less cost can mean (and probably does mean) less quality and service. Basically, you get what you pay for.
Procedures Listing. For popular and frequently demanded cleaning jobs (i.e., deck cleaning/refinishing), a pressure washing contractor may supply a procedures listing. This brief listing outlines the steps that will be taken during your particular job.
It may be a separate sheet or part of the estimate. In either case, this can be a very helpful tool in comparing one service to another, understanding the entire process, analyzing cost comparisons, and weeding out possible low quality service providers.